
Software factory, not software agency: how the mid-market ships in the AI era
A software factory is a quality-gated line of senior engineers and AI agents, not bespoke projects, and why the mid-market should hire one.
Field notes from inside the work — GEO, agent deployment, evals, and what actually survives contact with production. Written from the projects we ship, with our own prices and numbers.

A software factory is a quality-gated line of senior engineers and AI agents, not bespoke projects, and why the mid-market should hire one.
Getting cited by AI answer engines
18 articlesWhat AI agents are, and which one you need
9 articlesHow to buy AI without getting burned
21 articlesWhat AI actually costs, and what it returns
8 articlesKnowing whether you are ready to build
6 articlesKeeping a live AI system working

Zapier pricing, checked 30 October 2026: Free for 100 tasks, Professional from $19.99 a month, Team from $69, both billed annually. Every tier, with examples.
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Make.com pricing, checked 30 October 2026: Free for 1,000 credits, Core from $9, Pro $16 and Teams $29 a month billed annually. Every tier and how credits work.
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HubSpot pricing, checked 30 October 2026: Free for 2 users, Sales Hub $7, $90 or $150 a seat, Marketing Hub $800 or $3,600 a month, onboarding up to $7,000.
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Salesforce pricing, checked 30 October 2026: Starter $25, Pro $100, Core $195, Advanced $395, Max $550 a user a month. Agentforce from $2 a conversation.
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Shopify pricing, checked 30 October 2026 on the US page: Basic $19, Grow $49, Advanced $299 a month paid yearly, Plus from $2,300. Fees and upgrade break-evens.
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Custom software cost, checked 30 October 2026: Clutch reviews show $10,000-$49,999 typical, $132,480 average, $25-$149 an hour by country. Example budgets.
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MCP is an open standard that connects AI apps to tools and data through one protocol. How it works, the security risks, and when an API is the better choice.
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Cursor pricing, checked October 2026: Plus $8, Premium $30, Super $100, Ultra $200 a month, Teams from $30 a seat. How usage works and what a team pays.
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Invoice processing automation explained: capture, extraction, 2- and 3-way matching, approvals, ERP posting, where AI fits, the controls and a checklist.
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A technical due diligence checklist in 9 areas, from architecture to AI data rights and licences, with red flags, the report to expect and founder prep.
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Magento to Shopify migration in 10 steps: what moves and what doesn't, a data mapping table, a redirect plan, app replacements, Plus or not, and a cutover list.
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LLMOps is how you keep LLM apps and agents working after launch: versioned prompts, regression evals, guardrails, tracing, cost budgets and model upgrades.
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AI in manufacturing, function by function: quality, maintenance, planning, supply, quoting, documents and ERP. The data each needs, sourced figures, a verdict.
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A forward deployed engineer works inside one customer's business and ships software against its real problem. Where the role came from and when to hire one.
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n8n pricing in 2026: Cloud from €20 a month for 2,500 executions, Business €667, a free self-hosted edition, and the cost at 5,000 and 50,000 runs.
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Webflow pricing, checked October 2026: Basic $15, Premium $25 a month billed yearly, plus $15 to $39 per seat. Every plan and add-on, with worked examples.
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Odoo pricing in the US, checked October 2026: Standard $31.10, Custom $61 a user a month billed yearly, 20% off year one. Plus hosting and worked budgets.
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Composable commerce builds a store from separate API-connected services. How it differs from headless and MACH, what it costs, and when to stay on one platform.
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Claude Code pricing, checked October 2026: Pro from $17 a month, Max $100 or $200, Team seats from $20, or pay per token. What a session and a team cost.
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Vibe coding security checklist for Lovable, Bolt, Replit, Cursor and Claude Code apps: 13 checks from Supabase RLS to AI spend caps, each with a 10-minute test.
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How to rank in ChatGPT: let OAI-SearchBot crawl you, appear in the results ChatGPT search reads, publish answer-first pages, and measure your citation rate.
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AI in logistics pays off on email quotes, order entry, documents, tracking updates and exceptions. Sourced figures, what it needs first, and a decision table.
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n8n lists more than 13,000 workflow templates. Which kinds suit a business, how to import one safely, and the eight fixes each one needs for production.
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Agentic workflows explained: workflow vs agent, six patterns from prompt chaining to tool-using agents, with business examples and when to skip them.
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AI agent use cases by function: 20 jobs from support to finance, each with the data it touches, the human checkpoint, the metric and a realism rating.
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AI agent observability tools compared: Langfuse, LangSmith, Phoenix, Helicone, Braintrust, Weave, Datadog and OpenTelemetry, priced on 23 Oct 2026.
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A free AI policy template: a 12-section company AI acceptable use policy with data rules and human review, mapped to NIST AI RMF, ISO 42001 and the EU AI Act.
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WordPress to Webflow migration in 9 steps: inventory, CMS design, CSV import, a copyable 301 redirect map, SEO carry-over and a cutover checklist.
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Docker's 3Cs (contain, curate, control) checked against OWASP, Google, Meta, NIST and real agent incidents, plus the gaps you still have to close yourself.
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A network pentest skips prompt injection, RAG poisoning and agent tool misuse. What an AI red team tests instead, mapped to OWASP LLM Top 10 questionnaire rows.
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What a mid-market ERP implementation costs, why the licence is the cheapest line, and where budgets blow up. From a firm that publishes its own prices.
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When ChatGPT and Perplexity disagree, a blended citation rate hides a zero on the engine buyers use. Score each assistant. Run the free AI Citation Audit.
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When to hire vs embed AI engineers: two senior seats open four months is the signal to stop recruiting. Embedded AI Teams start at $3,000–$7,500/engineer/mo.
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LLM-as-judge for AI agents is usable only after a human-labeled holdout calibration. Trust auto-scores then. Book the $25,000 AI Transformation Sprint.
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Build an AI agent eval set from real tickets. Stratify volume and failures, label correct answers, gate deploys. Book the $25,000 AI Transformation Sprint.
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AI for consulting firms should start with the archive, not a proposal bot. One firm got 1,200 hours a quarter back. Book the $25,000 AI Transformation Sprint.
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A multi-step AI agent at 95% per step is about 66% end to end after eight steps. Split or gate it. Book the $25,000, two-week AI Transformation Sprint.
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Companies get excluded from AI answers when crawlers, published facts, or the brand name conflict. The page can still exist. Run the free AI Citation Audit.
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AI agent eval metrics that should gate every deploy: golden-set size, accuracy thresholds, confidence gates. Book the $25,000 AI Transformation Sprint.
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AI patient intake EHR integration that cuts admin time when eligibility, consent, and chart write are one path. Book the $25,000 AI Transformation Sprint.
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AI agents for ecommerce operations pay back first on returns, inventory, and exceptions — with published ROI. Book the $25,000 AI Transformation Sprint.
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Four cost centres, and the model is the smallest. What an AI MVP cost covers to reach real users, and the line most budgets forget.
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AI systems don't crash. They decay while dashboards stay green. Five ways a live system degrades, and what AI system maintenance actually is.
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An AI project ROI calculator is simple arithmetic. The hard part is four inputs, and three are inflated by whoever builds the case.
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Check AI visibility free this afternoon: a spreadsheet, four tabs, what to ask, what to record, and three mistakes that ruin a DIY audit.
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A realistic first-year AI budget runs $75,000 to $300,000 for 20-to-500-person firms. How to split it across audit, build and operate so year two holds.
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Third vendor, same line. Why switching AI vendors resets you to zero, what the last engagement should have left, and how to make this the last.
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An AI readiness assessment scores your organisation: whether you can ship, what to fix first, what a good one contains, and when to skip it.
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Seven entries, each a question someone asks at an inconvenient hour. The runbook that turns a live AI system into something a person can be on call for.
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AI system handover: the inventory to collect, the test that proves it worked, and the four things that always go missing.
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Not the vendor's tricks, your own. Seven internal line items that never appear in a quote, why the biggest is your team's time, and how to price them.
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Five tells in the first meeting, before any code. Each is a question you can ask, and the answers say whether an AI project fails or should be funded.
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Your Zapier flows and RPA bots aren't obsolete: they're cheaper and more predictable than an agent for the work they fit. The line is your exception rate.
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An AI agent should stop when an action is hard to undo, a mistake would go unnoticed, or it isn't confident. Four supervision patterns, and how to choose.
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You've decided to build custom. Hire AI in-house vs agency depends on whether AI is core to your product, and who operates it in year two.
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B2B AI search visibility: shortlists are drafted by an assistant before anyone calls. You can check in five minutes whether you're on them.
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A one-page machine-readable summary of your site, in Markdown, at /llms.txt. What it is, what it isn't, and an honest answer on whether it does anything.
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Readiness isn't enthusiasm, it's five specific conditions. The checklist we run before we agree to build, and what to do if you only meet three of them.
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The headline number isn't the price, it's the entry fee for an open-ended meter. The five contract clauses that give the trap away, and what to ask for.
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The questions that separate a firm that ships from one that demos — what each is really testing, and what a bad answer sounds like. Ask ours the same ones.
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Product-market fit means the market wants what you built. Answer-Market Fit means its AI assistants recommend you by default. How to measure and reach it.
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GEO has no standard sticker price. The three ways it is priced, what drives the number, what agencies charge, and our own: Ascent from $4,000 a month.
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A chatbot answers; an agent acts. The real distinction — autonomy, tools, and multi-step work — and how to tell which one your workflow actually needs.
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HIPAA compliant AI needs a BAA at every hop touching PHI, minimum necessary access, audit logs and human review. Which AI vendors sign BAAs, and a checklist.
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We ran 18 buying questions through Google AI Mode: the most-named firm appeared in 20% of answers. What a good AI citation rate is.
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How AI support automation SaaS hits majority autonomous resolution without torching CSAT: tier design, escalation, and evals, with real numbers.
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When a buyer asks an AI assistant for a vendor, the answer isn't ranked, it's assembled. What the engines retrieve, what they trust, and how to be cited.
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AI agent cost, checked 30 October 2026: from $8,000 to about $150,000 to build, plus tokens and $3,000 to $20,000 a month to run. Tables and worked examples.
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The six layers a production AI agent stack needs: model, orchestration, retrieval, evals, observability, guardrails, and where teams cut corners.
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Generative engine optimization is how you get cited when search splits into blue links and answer engines. Be the source an LLM quotes, not the one it skips.
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Pilot purgatory is an engineering problem, not an ambition problem. Here are the eval, ownership, and rollback gates that separate a demo from a deployed agent.
ReadWhat changed in production AI this month. The signal, pulled from inside real deployments — not the hype feed.
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The agent patterns, model releases, and tooling that actually reached production this month.
Eval results and benchmarks from real deployments — what moved, what regressed.
GEO shifts: who answer engines started quoting, and why.
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