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How to buy AI without getting burned

Most AI money is lost to the wrong vendor rather than the wrong idea. The pricing traps, the diligence questions, and the failure patterns worth recognising before you sign anything.

9 articles

Everything we've written on this

Feature graphic: What is a forward deployed engineer?
Forward-deployed·9 min·Oct 2026

What is a forward deployed engineer?

A forward deployed engineer works inside one customer's business and ships software against its real problem. Where the role came from and when to hire one.

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Feature graphic: Composable commerce: what it is, what it costs, and when it pays
Commerce·10 min·Oct 2026

Composable commerce: what it is, what it costs, and when it pays

Composable commerce builds a store from separate API-connected services. How it differs from headless and MACH, what it costs, and when to stay on one platform.

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Feature graphic: When to hire vs embed AI engineers
Forward-deployed·7 min·Oct 2026

When to hire vs embed AI engineers

When to hire vs embed AI engineers: two senior seats open four months is the signal to stop recruiting. Embedded AI Teams start at $3,000–$7,500/engineer/mo.

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Feature graphic: Vendor Roulette: why switching AI vendors keeps you at square one
Vendor Evaluation·4 min·Sep 2026

Vendor Roulette: why switching AI vendors keeps you at square one

Third vendor, same line. Why switching AI vendors resets you to zero, what the last engagement should have left, and how to make this the last.

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Feature graphic: Solution looking for a problem: how to spot a doomed AI project
Strategy·5 min·Sep 2026

Solution looking for a problem: how to spot a doomed AI project

Five tells in the first meeting, before any code. Each is a question you can ask, and the answers say whether an AI project fails or should be funded.

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Feature graphic: In-house, freelancer, or agency: who should build your AI agent
Vendor Evaluation·4 min·Sep 2026

In-house, freelancer, or agency: who should build your AI agent

You've decided to build custom. Hire AI in-house vs agency depends on whether AI is core to your product, and who operates it in year two.

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Feature graphic: Bait-and-Bill: the AI pricing trap to watch for
Vendor Evaluation·4 min·Sep 2026

Bait-and-Bill: the AI pricing trap to watch for

The headline number isn't the price, it's the entry fee for an open-ended meter. The five contract clauses that give the trap away, and what to ask for.

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Feature graphic: Nine questions to ask any AI agency before you sign
Vendor Evaluation·5 min·Sep 2026

Nine questions to ask any AI agency before you sign

The questions that separate a firm that ships from one that demos — what each is really testing, and what a bad answer sounds like. Ask ours the same ones.

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Feature graphic: Software factory, not software agency: how the mid-market ships in the AI era
Software Factory·5 min·Jul 2026

Software factory, not software agency: how the mid-market ships in the AI era

A software factory is a quality-gated line of senior engineers and AI agents, not bespoke projects, and why the mid-market should hire one.

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